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Why Self-Service Is The New Customer Service

When we made the decision to go to a web-based program, I did not feel others even came close. As part of our commitment to the industry, Yardi staff actively participate in hundreds of regional and national industry associations throughout North America, Europe and Asia.

Target Market

We put a note on the main office door letting folks know we could be on the property — in person — within 20 minutes. If we’re out and about, how do i calculate depreciation using the sum of the years’ digits we can handle anything on a tablet. We started with Yardi’s DOS software, then to the Windows version and now the web-based version.

Live chat & email support

If an applicant believes there is an error on his or her tenant screening report, it is important to first confirm that the information submitted to us was accurate and complete. Please note that Yardi cannot correct or request further investigation of an applicant’s personal information that was entered incorrectly. These corrections must be handled by the leasing staff or the responsible property management company. It hurts to miss a maintenance call or respond late to important issues. Unless you make yourself available 24 hours a day, every day, middle-of-the-night or weekend maintenance requests might go unattended.

1. Although the credit bureau or other reporting agency generally has 30 days to investigate disputes, some disputes may be resolved in less time.
2. The idea of having to transfer data on a regular basis from the self storage software to an accounting program just seemed archaic.
3. Being able to display our current portfolio on a navigable map helps potential clients understand our management envelope in real time.

Applicant Disputes and Inquiries — FAQ

In QuickBooks, we used to make a PDF of each page, package them together and email everything to clients individually, hoping not to have a typo. With Breeze, you simply go to Monthly Reports and in approximately 45 seconds the reports daily sales outstanding are sent in a bulk fashion. In 2018, Yardi told us about a new software product called Yardi Breeze. Once again, we became an early adopter and have never looked back. That includes monthly statements, late notices and tenant alerts.

Improve Your Bottom Line With Software

You don’t need to spend much money hiring a management firm or team. If the dispute does not relate to information received from a credit bureau or other reporting agency, the applicant will be directed to the appropriate person who can help. Being able to display our current portfolio on a navigable map helps potential clients understand our management envelope in real time. Our corporate site is a powerful marketing tool for new accounts. Yardi Breeze pricing starts at $1 per unit per month for residential properties, with a minimum of $100 per month based on an annual agreement.

Your account manager will work closely with you for the first six weeks to ensure a smooth transition. And data conversion, implementation and go live training is free. Kickoff, data validation and go live preparation are the focus during the first two weeks, followed by four weeks of training to take you through an entire month’s cycle. Yardi Breeze has a general ledger and basic accounting features. While the features won’t be able to replace a qualified accountant, it is still robust.

Yardi Breeze is highly regarded for its ability to simplify accounting tasks and streamline property management processes. Many small real estate businesses have found value in using Yardi Breeze for their accounting needs. The software effectively organizes rental information in a centralized location, making it a game-changer for managing rental properties. Our dedicated support teams are assigned based on your real estate market. One-on-one support is accessible via a toll-free hotline and email, and you’ll get regular notifications about new features and updates. Our development teams are also on hand for specialized troubleshooting, and our in-house cloud services team delivers connectivity support 24/7 via a dedicated hotline.

It is a very user-friendly program that we all enjoy working in. Yardi Breeze offers a range of common features across different property types, including residential, commercial, self-storage, affordable housing, association, and manufactured housing. A property management software supporting rent collection, accounting, and maintenance requests. Breeze combines the power, simplicity and affordability that thousands of property managers rely on to achieve their goals. Simplydbs is a Canadian-owned company that provides third-party resident and tenant feedback services. Through comprehensive data collection and analysis, simplydbs helps property managers enhance tenant satisfaction and streamline property management processes.

Our support staff is here to help you with any questions you might have, Monday through Friday, 7 a.m. And if it’s after hours, simply click the same button to send an email. The Help Center built right into Breeze and Breeze Premier is your go-to resource for almost everything you need to know about the software. Whether you’re intuit w-9 curious about online payments, maintenance requests, accounting procedures or anything else your property management software is capable of, the answers are just a few clicks away. As you navigate through the Help Center, articles related to the page you are looking at will automatically populate in the search tool.

The software also has portals for various stakeholders, online payment capabilities, and integrated services for applicant screening and resident insurance. Users commonly recommend Yardi Breeze for its compatibility, ease of use, and pricing. They find the software comprehensive, easy to use, and affordable for property management.