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Zero financing manager answers the telephone each voicemail is actually full

Crappy support service… Cannot come to mortgage administrator. Started re-finance procedure. Turned in most of the papers, missed 5 closings. Nonetheless wishing! Losing profits. Difficult support service. Crappy contract! Just how did they arrive at 4.5 mil inside conversion process? Ask your Claims Attorney Place of work.

It remain animated me to this new financing processors

Awful customer service. I have already been speaking about a beneficial re-finance given that zero nearer to closure than Birmingham installment loan no credi checks no bank account simply I happened to be inside Summer. Customer support try a tale. They simply import us to different people, i am also bounced doing such as a golf ball. Really upset and you can upset and you may are swinging my financial at the earliest opportunity. Don’t highly recommend The new Rez at all.

My personal financing is that have Ditech and it is actually sold in order to The fresh new Rez

Do not use NEWREZ….most significant error I’ve generated. Come seeking refi. Since Will get these days it is Oct nonetheless prepared. We have sent an identical documentation in the many times. Are unable to started to somebody by the cell phone. My personal mortgage was accepted 2 months back nonetheless wishing. The organization are bull crap wade in other places.

The Rez ‘s the bad mortgage lender!! The new Rez named and you may available to refi my personal loan in the good all the way down rate of interest. The loan Manager Ryan told me it might be easy “no hassle”. The guy plus told you it’s not necessary for another assessment as financing was just one year dated and in addition we just weren’t providing one more cash aside! HA… 5 months after he’s asking for docs it already have. The loan Processor chip dont comprehend the docs I upload to their safer site. The absolutely poor bank You will find ever caused! Conserve the newest fury and get various other bank!!

NewRez/Shellpoint acquired all of our financial from Ditech. Earliest percentage in order to NewRez was a student in , hence i created via the NewRez site to have automated costs on the to begin each month. All the went really up until . They never ever got the latest payment that has been supposed to be removed from your bank account! I did not find up until i got a visit to the off certain strange amount claiming they certainly were NewRez, didn’t speak to her or him as we did not know the amount. Checked our very own membership on the web through their website and you can reduced and view the fresh new Oct commission had not come automatically received! Got into cell phone that have NewRez customer support quickly locate aside what was happening and you may is actually told it actually was particular particular “glitch”. Actually, payments being transferring having payment well once the ! There is certainly enough cash in the new family savings because of it! We spoke with a few other individuals with the , with the next people using percentage over the phone which have new declaration off the lady that there might possibly be no later costs, zero commission and it will be ACH. It is currently as well as on their web page it is exhibiting me it is an enthusiastic unapplied percentage! What the deuce, this is basically the Oct step 1 commission and should have been used as such Instantaneously for the . So we log on to the phone once again with them today and you will query what’s happening? Was told that she’d instantly consult it be put on the Oct commission and you will “you’re not later” We called the bank right after talking-to NewRez on and the financial institution said “no try within percentage ended up being expected because of the NewRez/Shellpoint, they (the financial institution) aren’t stopping people payment and we has actually loads of money to pay for 4 numerous years of money”! We have below 1 year left with this very first home loan and so are seriously considering visiting the state lawyer general’s place of work, the better company agency, hiring an attorney and you will spending it regarding today. Our on line membership that have NewRez reveals the next percentage to-be auto-paid back is set to possess The fall of step one, in case we try to go through the booked automatic repayments, it informs us we simply cannot since account is actually “past due”. This is so that completely wrong to your of numerous accounts! I have Not ever been late for the 29 many years with your financial fee therefore keeps the best credit history more 850! Will they be now likely to shag all of our credit rating? Avoid Him or her!