Blog

We extremely commend the girl, and i also learn the woman is a secured item towards the Institution out of Commerce Federal Borrowing Relationship

“Chandler was so useful to myself when i must cable funds from my personal share discounts as earnest money so that as closure charges for my personal the new condo in early and you will later-July this present year. This lady services in my opinion (a complete stranger!) are exemplary. “

In the support service team just who respond to the brand new calls, to your employees from the real buildings, into on the web provider and staff, to the mortgage (hello Tamica) and you may mortgage group (good morning Cecelia!

“My partner and i recently gone to live in Arlington to have really works and you may we had been extremely thrilled to get property in your community. We found out very quickly how aggressive the true home sector is here, but we did come across property and our company is thrilled if the provide is approved. Fundamentally, we were capable cut thousands along the way. Your party in the DOCFCU, especially, Edmund, Octavia and you can Tomika, produced all the difference for us to find out all of our desire owning a home within the brand new town, and must yes be known for the selflessness and supposed over and you will beyond for 2 the users. Our company is eternally thankful in it and will also be people to own lifestyle consequently.”

Really don’t trust including unique personalization could have actually happened at a bank

“Advanced support service in my car finance experience. Briana provided me with punctual call back within half an hour out of myself calling their off a question regarding my personal loan and you can vehicle buying experience. I totaled my earlier in the day automobile and that i really was referring to much however, she generated the entire experience that toward records. I been aware of their facilities because of the another colleague out of mine as the I was raving in the Navy Government and you may she said have you ever been aware of DOCFCU. I contemplated regarding it and chose to bring a go regarding they and you will I am glad Used to do. Since Briana forced me to feel like I happened to be really the only customer together with her fast solutions.”

“I have a knowledgeable relationship with my credit connection! I am talking about really, who’ll say that out of an economic institute?! Typically, DOCFCU personnel and solution representatives have got all seen me as a result of setting up credit, getting ready for first-time homeownership, offering my domestic and you can family crisis just after drama-owing to fun and difficult seasons. I am usually exposed to persistence, reliability, and kindness-every time. Every time. ), each step of your ways this has been the standard of brilliance which is modeled. I truly take pleasure in being a member and only extremely wanted to express my personal gratitude and you will like. We usually stop my calls that have “Like my personal Credit Union”. It will be the best method I am able to contemplate to generally share my personal respectful gratitude.”

“I’ve been an excellent DOCFCU representative for quite some time. This current year I got advantageous asset of their very economical car loan promote of 5 12 months step one.89%. Brand new agent in which I purchased the car screwed up in organizing to have my membership and you may titling into the Maryland. Orise handled the loan and shown unique cocern and you will determination when you look at the signing the loan. Orise try a new and you may great resource to help you DOCFCU and all sorts of of the users.”

“I’ve been a part for a long time and you will recently refinanced my mortgage that have DOCFCU. There are two ladies in the borrowed funds department you to definitely helped me enormously and you will leftover me personally state of the art each step of the ways. There had been particular challenging points in the process (that has been questioned) and that i got particular technical issues, on my avoid, from inside the distribution a number of the called for documents. Cecilia took committed going far above to assist myself that have those people affairs. Each other women (Cecilia and you may Cindy) are great possessions for the company. Its determination and customer care are stellar, and that i won’t hesitate to fool around with DOCFCU getting my personal coming economic needs.”